Confidential · Internal Circulation

Passenger Feedback — Zonal Headquarters

Real-time sentiment from passengers travelling within the zone.

Generated: 23/6/2026, 3:16:17 pm

Source: Commercial Dept · PCCM Office

Total Feedback

150

across the zone

Avg Satisfaction

3.01/ 5.0

Overall journey rating

Trains Covered

4 divisions

Response Rate

94.9%

8 SMS links open

Live

Live

Live

Live

Live

Honour Roll

Train	Division	Responses	Rating
12413 Jaipur–Delhi Intercity	Jaipur	13	3.38
19708 Aravali Express	Ajmer	12	3.33
12015 Ajmer–New Delhi Shatabdi	Ajmer	13	3.08
12457 Bikaner–Delhi Sarai Rohilla SF	Bikaner	12	3.08
12489 Jodhpur–Dadar Express	Jodhpur	13	3.08

Needs Attention

Train	Division	Responses	Rating
12991 Udaipur–Jaipur SF Express	Ajmer	13	2.62
22471 Bikaner–Delhi AC SF	Bikaner	13	2.77
14707 Ranakpur Express	Bikaner	13	2.92
14659 Malani Express	Jodhpur	12	2.92
12956 Jaipur–Mumbai Central SF	Jaipur	12	2.92