14-Day Trend
Service-wise Average
Train-wise Feedback
| Train | Responses | Rating |
|---|---|---|
| 19708 Aravali Express | 12 | 3.33 |
| 12015 Ajmer–New Delhi Shatabdi | 13 | 3.08 |
| 12991 Udaipur–Jaipur SF Express | 13 | 2.62 |
Station-wise (boarding)
Suggestions by Question Head
38 suggestions13CleanlinessViewHide
"Coach toilets were not cleaned during the journey."
12015 · Ajmer–New Delhi Shatabdi·Overall 2/5·6/13/2026"AC was not cooling properly in coach B3."
12015 · Ajmer–New Delhi Shatabdi·Overall 4/5·6/13/2026"Bedrolls were missing in 2A coach."
12015 · Ajmer–New Delhi Shatabdi·Overall 2/5·6/2/2026"Water taps were dry near washbasins."
12015 · Ajmer–New Delhi Shatabdi·Overall 4/5·6/3/2026"Coach toilets were not cleaned during the journey."
12991 · Udaipur–Jaipur SF Express·Overall 4/5·6/2/2026"AC was not cooling properly in coach B3."
12991 · Udaipur–Jaipur SF Express·Overall 5/5·6/7/2026"Bedrolls were missing in 2A coach."
12991 · Udaipur–Jaipur SF Express·Overall 3/5·6/6/2026"Water taps were dry near washbasins."
12991 · Udaipur–Jaipur SF Express·Overall 2/5·6/4/2026"Coach toilets were not cleaned during the journey."
19708 · Aravali Express·Overall 4/5·6/9/2026"AC was not cooling properly in coach B3."
19708 · Aravali Express·Overall 3/5·6/6/2026"Bedrolls were missing in 2A coach."
19708 · Aravali Express·Overall 3/5·6/9/2026"Water taps were dry near washbasins."
19708 · Aravali Express·Overall 3/5·6/15/2026"Very poor cleanliness and rude staff. Urgent attention needed."
12991 · Udaipur–Jaipur SF Express·Overall 1/5·6/16/2026
9CateringViewHide
"Pantry meals served cold and late."
12015 · Ajmer–New Delhi Shatabdi·Overall 2/5·6/12/2026"Catering staff did not provide receipts."
12015 · Ajmer–New Delhi Shatabdi·Overall 4/5·6/11/2026"Need better food quality on long journeys."
12015 · Ajmer–New Delhi Shatabdi·Overall 5/5·6/7/2026"Pantry meals served cold and late."
12991 · Udaipur–Jaipur SF Express·Overall 2/5·6/12/2026"Catering staff did not provide receipts."
12991 · Udaipur–Jaipur SF Express·Overall 4/5·6/15/2026"Need better food quality on long journeys."
12991 · Udaipur–Jaipur SF Express·Overall 2/5·6/8/2026"Pantry meals served cold and late."
19708 · Aravali Express·Overall 3/5·6/15/2026"Catering staff did not provide receipts."
19708 · Aravali Express·Overall 4/5·6/16/2026"Need better food quality on long journeys."
19708 · Aravali Express·Overall 3/5·6/9/2026
6Staff BehaviourViewHide
"TTE was very helpful and polite."
12015 · Ajmer–New Delhi Shatabdi·Overall 4/5·6/15/2026"Excellent service by attendant in coach B1."
12015 · Ajmer–New Delhi Shatabdi·Overall 2/5·6/8/2026"TTE was very helpful and polite."
12991 · Udaipur–Jaipur SF Express·Overall 2/5·6/5/2026"Excellent service by attendant in coach B1."
12991 · Udaipur–Jaipur SF Express·Overall 2/5·6/2/2026"TTE was very helpful and polite."
19708 · Aravali Express·Overall 3/5·6/8/2026"Excellent service by attendant in coach B1."
19708 · Aravali Express·Overall 4/5·6/4/2026
3AnnouncementsViewHide
"Announcements were unclear at intermediate stations."
12015 · Ajmer–New Delhi Shatabdi·Overall 2/5·6/12/2026"Announcements were unclear at intermediate stations."
12991 · Udaipur–Jaipur SF Express·Overall 3/5·6/11/2026"Announcements were unclear at intermediate stations."
19708 · Aravali Express·Overall 2/5·6/3/2026
3Ticketing & BoardingViewHide
"Boarding was smooth and ticket checking quick."
12015 · Ajmer–New Delhi Shatabdi·Overall 2/5·6/8/2026"Boarding was smooth and ticket checking quick."
12991 · Udaipur–Jaipur SF Express·Overall 2/5·6/5/2026"Boarding was smooth and ticket checking quick."
19708 · Aravali Express·Overall 5/5·6/8/2026
3OverallViewHide
"Train arrived on time, great experience overall."
12015 · Ajmer–New Delhi Shatabdi·Overall 3/5·6/10/2026"Train arrived on time, great experience overall."
12991 · Udaipur–Jaipur SF Express·Overall 2/5·6/6/2026"Train arrived on time, great experience overall."
19708 · Aravali Express·Overall 3/5·6/11/2026
1OtherViewHide
"The only thing to improve is crowd management"
12015 · Ajmer–New Delhi Shatabdi·Overall 4/5·6/23/2026